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标题 陕西省神木县广电不给高家堡村安装有线机顶盒
发言人帐号 匿名
留言日期 2013-10-01
联系人姓名 谢**
身份证号 6127**********187x
固定电话 091******40
留言人单位
性别
处理状态 处理完成
发言内容 驻高家堡村安装有线人员让我自行到神木县城办理机顶盒,9月29日办下机顶盒,安装人员承诺当天安装联系说其有事,第二日早上联系说有事顾不上,我咨询96766说24小时有工作人员和我联系,等到10月1日早上未有人和我联系,我又咨询96766后有人和我联系收驻高家堡安装人员他们也管理不了让我拨打另一安装人员电话,我拨打了十几遍无人接听,又联系0912-8014428工作人员说其午休下两三点又打拨通了安装人员说我什么时候办理我说9月29日他说今天是10月1日全国人名都放假让我等到收假他在给我办理.想这样拖拖拉拉等到过年也安装不了,希望陕西广电能提高办事效率.陕西省神木县高家堡镇东街34号     
回复时间 2013-11-06
回复内容 <P style="LINE-HEIGHT: 150%; TEXT-INDENT: 24pt; MARGIN: 0cm 0cm 0pt; mso-char-indent-count: 2.0" class=MsoNormal><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; COLOR: black; FONT-SIZE: 12pt; mso-bidi-font-family: 仿宋; mso-ascii-theme-font: major-fareast; mso-fareast-theme-font: major-fareast; mso-hansi-theme-font: major-fareast; mso-themecolor: text1">您好!接到投诉后,陕西广电网络公司立即进行核实。您所在的区域为农网合作区域,当时正逢</SPAN><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; COLOR: black; FONT-SIZE: 12pt; mso-ascii-theme-font: major-fareast; mso-fareast-theme-font: major-fareast; mso-hansi-theme-font: major-fareast; mso-themecolor: text1">国家广电总局对没有移动信号的户户通设备进行解锁(解锁时间:<?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:chsdate w:st="on" Year="2013" Month="9" Day="30" IsLunarDate="False" IsROCDate="False"><SPAN lang=EN-US>9</SPAN>月<SPAN lang=EN-US>30</SPAN>日</st1:chsdate>至<st1:chsdate w:st="on" Year="2013" Month="10" Day="4" IsLunarDate="False" IsROCDate="False"><SPAN lang=EN-US>10</SPAN>月<SPAN lang=EN-US>4</SPAN>日</st1:chsdate>),</SPAN><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; COLOR: black; FONT-SIZE: 12pt; mso-bidi-font-family: 仿宋; mso-ascii-theme-font: major-fareast; mso-fareast-theme-font: major-fareast; mso-hansi-theme-font: major-fareast; mso-themecolor: text1">站点人员少,解锁量大,</SPAN><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; COLOR: black; FONT-SIZE: 12pt; mso-ascii-theme-font: major-fareast; mso-fareast-theme-font: major-fareast; mso-hansi-theme-font: major-fareast; mso-themecolor: text1">加之国庆放假期间,导致该您的安装延误。</SPAN><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; COLOR: black; FONT-SIZE: 12pt; mso-bidi-font-family: 仿宋; mso-ascii-theme-font: major-fareast; mso-fareast-theme-font: major-fareast; mso-hansi-theme-font: major-fareast; mso-themecolor: text1">对此,陕西广电网络公司向您道歉 </SPAN><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; COLOR: black; FONT-SIZE: 12pt; mso-ascii-theme-font: major-fareast; mso-fareast-theme-font: major-fareast; mso-hansi-theme-font: major-fareast; mso-themecolor: text1">,</SPAN><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; COLOR: black; FONT-SIZE: 12pt; mso-bidi-font-family: 宋体; mso-ascii-theme-font: major-fareast; mso-fareast-theme-font: major-fareast; mso-hansi-theme-font: major-fareast; mso-themecolor: text1">希望</SPAN><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; COLOR: black; FONT-SIZE: 12pt; mso-bidi-font-family: Batang; mso-ascii-theme-font: major-fareast; mso-fareast-theme-font: major-fareast; mso-hansi-theme-font: major-fareast; mso-themecolor: text1">取得理解和支持。<SPAN lang=EN-US><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></SPAN></P>
<P style="LINE-HEIGHT: 150%; TEXT-INDENT: 24pt; MARGIN: 0cm 0cm 0pt; mso-char-indent-count: 2.0" class=MsoNormal><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; COLOR: black; FONT-SIZE: 12pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt; mso-ascii-theme-font: major-fareast; mso-fareast-theme-font: major-fareast; mso-hansi-theme-font: major-fareast; mso-themecolor: text1">祝您生活愉快! </SPAN><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; COLOR: black; FONT-SIZE: 12pt; mso-ascii-theme-font: major-fareast; mso-fareast-theme-font: major-fareast; mso-hansi-theme-font: major-fareast; mso-themecolor: text1" lang=EN-US><o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: 150%; MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; COLOR: black; FONT-SIZE: 12pt; mso-ascii-theme-font: major-fareast; mso-fareast-theme-font: major-fareast; mso-hansi-theme-font: major-fareast; mso-themecolor: text1" lang=EN-US><o:p>&nbsp;</o:p></SPAN></P>